Hi Linda, I am surprized that you say the Mc15000 shows up on his Easy Design page The Mc15000 was not around when Trevor made the DVD that comes with MBX version 4. If you have concerns about inventory availability, please address these concerns to your Texas dealer or Janome America as the distribution in America is quite separate from Canada. I am unable to comment on inventory levels in countries other than Canada. Hi Diana, This blog is written primarily as a marketing and educational tool for Janome Canada and their dealers customers, although we know many Janome customers worldwide do find it very helpful. If I remember correctly, you purchased the Mc15000 Upgrading to MBX v4.5 may well be a good idea then but lets be sure we have checked out what is causing the issue first. It may be that upgrading to MBX v4.5 IS the way to go but without knowing all the details I would just be guessing, so my advice would be to wait until you have a reply from the helpline.īut provided you have all the correct things in place like computer requirements, correct installation etc, MBX version 4 should work. Best logitech quickcam software for macīut if you have not heard back by the New Year, contact me again with ALL the pertinent details I will contact them on your behalf. It is also almost Christmas which might cause further delays. There is sometimes a bit of a delay in getting a reply as it is a very busy helpline which looks after the whole of North America.

Hi Terry, I have no idea what the issues are that you are having with MBX.ĭid you contact the Software Helpline 1-80 Ext 775 I realize you have sent an email. There is also a Software Helpline that you may email access in or Liz JANOME CANADA Like. You dont say where you purchased the upgrade to your software: your Janome dealer should be able to answer his question as well for you. I am almost 100 sure it is accessed in the FILE tab on the top tool bar.Ĭlick that Crosstitch should be one of the options on the drop down menu.Įither let me know you found it or I will confirm this evening when I have had a chance to open up the software to double check.Īnd yes, you do have cross stitch fill with the freehand tool but you also do have the whole cross stitch package too in this version of the software.

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